Wi-Fi Thermostat

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Troubleshooting 15 Article

The room temperature does not seem accurate to me.

The Sensi app lets you adjust the room temperature reading +/- 5°F using the Temperature Offset feature. This helps if your thermostat is in a slightly warm or cold spot or if the room temperature doe…

Why is my cooling running constantly?

If you’ve installed the Sensi thermostat and now find that your cooling system is running constantly, proceed through the following steps until the issue is resolved.First, determine if the issue is…

Why isn't Sensi keeping the schedule I set?

If it seems that the thermostat is turning your HVAC equipment on and off and the wrong time, first make sure your AM, PM, and temperature settings are all correct.If you’re using Sensi with W…

Why is my heating running constantly?

If you’ve installed the Sensi thermostat and now find that your heating system is running constantly, proceed through the following steps until the issue is resolved.First, determine if the issue is…

Why isn't my heating turning on?

If you’ve installed the Sensi thermostat and now find that your cooling does not turn on, proceed through the following steps until the issue is resolved.Make sure your HVAC equipment power switch i…

Why isn't my cooling turning on?

If you’ve installed the Sensi thermostat and now find that your cooling does not turn on, proceed through the following steps until the issue is resolved.Make sure your HVAC equipment power switch i…

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