Sensi SupportWi-Fi ThermostatConnectivity › I replaced my old router. How do I reconnect my Sensi to Wi-Fi?

Connectivity

I replaced my old router. How do I reconnect my Sensi to Wi-Fi?

If you replaced your router, changed to a new Wi-Fi network, or updated your current Wi-Fi network’s password, you’ll need to reconnect your Sensi thermostat to Wi-Fi.

To reconnect using an iOS device, follow these steps:

  1. Open the Sensi app.
  2. Press the + sign in the upper left hand corner or the “Add Device” button.
  3. Choose the option, “Yes, it is on the wall.”
  4. Press “Menu” and then “Connect” on the thermostat. The Wi-Fi icon is now flashing.
  5. Look at your thermostat screen and select the correct model option (thermostat screen will be blank, or display a “00” or “11”)
  6. The app will bring you to a page with several steps. Tap the Home button on your iPhone/iPad and go into your phone’s Wi-Fi Settings.
  7. You will see the Sensi network. Select Sensi_XXXX and “join” that network. The Sensi network password is the Security Code that came on a black card in the packaging.
    • If you don’t have the card anymore, the Security Code is also found on the back of the thermostat face plate.
  8. Once you have the blue check mark next to the Sensi network, return to the Sensi app. You can now move to the next screen.
  9. Select your home Wi-Fi network.
  10. Enter the password for your Wi-Fi network.

After completing these steps, you should be reconnected, and can now access your thermostat.

To reconnect using an Android device, follow these steps:

  1. Open the Sensi app.
  2. Press the + sign in the upper right hand corner.
  3. Choose the option, “Yes, it is on the wall.”
  4. Press “Menu” and then “Connect” on the thermostat. The Wi-Fi icon is now flashing.
  5. The app will bring you to a page with several steps. Tap the “Connect my Sensi to Wi-Fi” button, and that takes you into your phone’s Wi-Fi Settings.
  6. You will see the Sensi network. Select Sensi_XXXX and “connect” to that network. The Sensi network password is the Security Code that came on a black card in the packaging.
    • If you don’t have the card anymore, the Security Code is also found on the back of the thermostat face plate.
  7. Once you’ve connected, use your back button to return to the Sensi app. You can now move to the next screen.
  8. Select your home Wi-Fi network.
  9. Enter the password for your Wi-Fi network.

After completing these steps, you should be reconnected, and can now access your thermostat.

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