Wi-Fi Thermostat

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Connectivity 9 Article

Is my router compatible with the Sensi?

The Sensi thermostat uses an 802.11n 2.4 GHz Wi-Fi radio and is compatible with most residential 2.4 GHz Wi-Fi networks. See the Known Incompatible Routers or Access Points table at the bottom of this…

Why is there no Wi-Fi icon on my thermostat?

If you do not see a Wi-Fi icon in the top-left corner of your thermostat, it means that either your Sensi thermostat batteries are low or there is a system compatibility issue.Let’s walk through t…

What is the Wi-Fi signal range?

Wi-Fi range is determined by the specific router and placement you have. So, the Sensi Wi-Fi connection should work in typical residential applications.

How do I update my router firmware?

To update your router firmware, you will need to visit your router manufacturer’s support page. Your router may also have a setting to automatically download new updates.

Can I extend my Wi-Fi signal range?

To extend the range of your Wi-Fi signal, you can set up your router to be a “repeater,” or you can purchase and install a Wi-Fi repeater/extender. Consult your router manufacturer’s manual or suppor…

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