To be certified for Apple HomeKit compatibility, we were required to use specific hardware that supports Apple’s HomeKit platform. Previous versions of Sensi thermostats cannot be upgraded through sof…
When downloading the latest Sensi mobile app for Apple (iOS), you will be asked to allow Sensi access to your home data. This request allows HomeKit compatible Sensi thermostats to be controlled via A…
Yes, you can install a Sensi thermostat through HomeKit without creating a Sensi account, but please note that you will not be able to log into and use the Sensi app.You will also not receive the fu…
If you change the name of your Sensi thermostat in your Sensi app, you will need to have Alexa re-discover the thermostat in your Alexa app.In the Amazon Alexa app, tap the menu button in the top l…
Follow these steps to disconnect/unlink your Sensi thermostat from Alexa:In the Amazon Alexa app, tap the menu button in the top left corner Select Smart Home in the menu bar Scroll to the bottom o…
When using Amazon Alexa to control your Sensi Thermostat, you may encounter a situation where Alexa does not perform the expected or desired action. There are several reasons why this may occur.You…
You can control multiple Sensi thermostats in your home using Amazon Alexa. Follow the same steps as you would when linking a single Sensi thermostat. When Alexa discovers your connected devices, she …
Much like if you set your temperature higher or lower than your current schedule in your Sensi app, if you have Alexa change your temperature while your thermostat is on a schedule, your Sensi thermos…
Yes. All Sensi thermostats can be managed verbally with Amazon Alexa. Read our Amazon Alexa support articles for more on linking your Sensi thermostat, what voice commands you can give, and other help…
When connecting your Sensi Touch Wi-Fi Thermostat to your home’s Wi-Fi network, you will be asked to enter a Sensi password or a HomeKit code.Android users will use the Sensi password found on the b…
To control your accessories remotely (away from home) via the Home app and Siri, you’ll need an Apple TV (3rd generation) with tvOS 9.0 or later.To set up automations and user permissions, you’ll ne…
No. You can connect and control your Sensi thermostat with the Sensi mobile app. In order to control your Sensi thermostat from your mobile device, you’ll need a registered Sensi account with the Sens…
When connecting your Sensi Touch Wi-Fi Thermostat to your home’s Wi-Fi network, the HomeKit code will dynamically appear on the thermostat screen. Please note this dynamic code could take up to 1 minu…
There are several commands you can give Siri to control your HomeKit-enabled Sensi thermostat. You can check the temperature in your home or check the thermostat’s set point temperature. You can set a…
Yes. You can use the Sensi app as normal. You will not be able to interact with Siri or HomeKit with an Android device. You will have all other functions the Sensi thermostat has to offer.
To troubleshoot this issue, you can first check the Wi-Fi connection to your Amazon device by following these steps.For Amazon Echo and Dot For Amazon TapIf your Alexa-enabled device is online, …
Once connected, you will be able to verbally change thermostat modes, and set, lower and raise the temperature on your Sensi thermostat. You will also be able to ask Alexa the room temperature, the th…
Sensi thermostats can be directly controlled through Amazon Alexa.To get started:Download the Sensi app, create a Sensi account, and install your Sensi thermostat through the Sensi app. (You can …
The Sensi Wi-Fi Thermostat and Sensi Touch Wi-Fi Thermostat is certified by Apple, and are HomeKit compatible.Our Sensi Wi-Fi Programmable Thermostat is not Apple HomeKit compatible.
Apple HomeKit requires a HomeKit-enabled Sensi thermostat and iOS 10 or later installed on your iPhone, iPad, or iPod Touch.To control your accessories remotely (away from your home) via the Home ap…
The Sensi Touch Wi-Fi Thermostat and Sensi Wi-Fi Thermostat work with Apple HomeKit, Amazon Alexa, Google Home, Google Assistant and Wink smart home platforms.The Sensi Wi-Fi Programmable Thermostat…
HomeKit is Apple’s platform for communication between smart products in your home.You’ll be able to do the following with your HomeKit-enabled Sensi thermostat:Use Siri voice commands to control …
Yes. All Sensi thermostats can be managed verbally with Google Home and Google Assistant directly. To use your Sensi thermostat with Google Home or Google Assistant, you must first have the Google Hom…
All Sensi thermostats can be controlled with Google Home and Google Assistant. Follow these steps to get started:Step 1: Set up your Sensi thermostatDownload the Sensi app and create an account, …
Once connected, you will be able to use multiple voice commands to control your Sensi thermostat with Google Assistant or a Google speaker, including:Adjusting the temperature Switching to heating …
To ensure Alexa can find your thermostat and carry out all the latest Alexa commands, confirm you are using the latest Sensi iOS(Apple) or Android mobile app. The latest Sensi mobile app can be downlo…
All Sensi thermostats can be controlled with Google Assistant if you have an Android smart device with “Okay Google” turned on, and an internet connection. Follow these steps to get started:Step 1: …
If Google Home or Google Assistant is not controlling your Sensi as expected, using the commands listed on Google’s website, you may need to sync your devices again.Open your Google Home app …
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