How do I change the name of my Sensi thermostat?
Follow the steps outlined below to change the name of your Sensi thermostat:Open the Sensi app and select the thermostat whose name you want to change (iOS users) Navigate to Settings by selecting …
Account management 10 Articles
How do I grant another person access to my Sensi?
A thermostat can only be registered to one Sensi account. If you want someone else to be able to control your thermostat, simply provide that person with your Sensi account email address and password.…
Can I turn off email notifications for my Sensi account?
Yes. You can opt out of thermostat alerts. If you’re on an Android device, press the 3 vertical dots in the upper right hand corner, and then select Email Preferences. If you’re on an iOS …
How do I add additional thermostats to my account?
To add additional thermostats to your Sensi account, just follow these instructions:Open the Sensi app.If you’re using an Android device, press the + sign in the upper right hand corner. I…
Can I have multiple Sensi thermostats registered to my Sensi account?
Yes. You can have multiple thermostats at multiple locations registered to a single account. Once you install, connect and register each one, you will be able to control each thermostat individually f…
How do I cancel another person’s access to my Sensi account?
There is only one account connected to a Sensi thermostat. In order to disable access from your Sensi account, you should change your Sensi account password. This will change the password for all user…
Can I use multiple devices to control my Sensi account?
Yes. Simply download the Sensi mobile app on your other smartphones of tablets and log in with the email address and password used to create the account.Compatible smart devices include:Android s…
I forgot my Sensi account password.
At the sign in screen, press the “Forgot password” link. Enter the email address associated with your Sensi account. A temporary password will be sent to the email specified. Use the tempo…
How do I change my Sensi account password?
Follow the steps outlined below to change the password for your Sensi account:Apple (iOS)Open the Sensi app Press the person icon in the upper right-hand corner Select “Change Password̶…
How do I change my Sensi account email address?
Follow the steps outlined below to change the email address for your Sensi account:Apple (iOS)Open the Sensi app Press the person icon in the upper right-hand corner Edit your email address under…